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BackUp Maker Freezes on Opening Program


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#1 seh

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Geschrieben 30 September 2016 - 23:02

V. 7.201.  Has been working flawlessly.  Now when I open program, clicking on anything produced Windows error sound.  Nothing works.  Don't want to uninstall and re-install, as I will loose all my setups & programmed backups.

 

Any suggestions?

 

 

Thank You

 



#2 seh

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Geschrieben 30 September 2016 - 23:39

Solved!  Re-boot freed the locked up BackUp Maker. 



#3 howiem

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Geschrieben 09 Mai 2017 - 14:14

Rebooting also works in v7.203, but freezing is happening quite often, and it seems that there should be a fix that works consistently,  I can do an End Task in Task Manager to solve the problem sometimes (Win 7 Ultimate) and then restart the program, but that does not work every time. There seems to be a conflict some place but I cannot identify it, Are there logs that I can submit for checking? Angehängte Datei  freezing.jpg   57,36K   0 Mal heruntergeladen


Bearbeitet von howiem, 09 Mai 2017 - 17:10 .


#4 AStroebel (ASCOMP)

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Geschrieben 09 Mai 2017 - 21:47

No. Freezing is possible only if another software blocks/interferes.

 

Anyway, there are no known issues with freezing at all.


Viele Gruesse / Best regards

Andreas Stroebel, ASCOMP Software GmbH

#5 howiem

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Geschrieben 08 Juni 2017 - 22:05

If freezing is only possible if if another software blocks/interferes wih BKKMaker, then how to determine which software is causing the freezing. I have been experiencing his problem for a long time.






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