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Folders havent deleted


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#1 e_wright_99@hotmail.co.uk

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Geschrieben 14 April 2016 - 06:46

Hi I downloaded secure eraser yesterday, the tried to erase two folders, I then restarded my computer and nothing had changed? Is there something I am missing??



#2 AStroebel (ASCOMP)

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Geschrieben 14 April 2016 - 09:13

Hello,

 

what about these folders? Secure Eraser just can erase/delete folders which are accessible and not protected by the system.


Viele Gruesse / Best regards

Andreas Stroebel, ASCOMP Software GmbH

#3 e_wright_99@hotmail.co.uk

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Geschrieben 14 April 2016 - 09:25

they were just a documents folder and a downloads folder, how do you mean protected by the system?



#4 AStroebel (ASCOMP)

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Geschrieben 14 April 2016 - 09:45

Hello,

 

it might be that the folders are blocked, for example by your antivirus software or by the system itself.


Viele Gruesse / Best regards

Andreas Stroebel, ASCOMP Software GmbH

#5 e_wright_99@hotmail.co.uk

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Geschrieben 14 April 2016 - 09:53

Do you know how would I be able to check this? Sorry I'm a bit of a novice!






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